Database Lag

All systems are fully resyncronized and operational. Thank you again for your patience :)

Our databases are fully synchronized. We are going to do final tests before giving the all clear, but initial tests look good.

Our databases are currently about 90% fully resyncronized. We expect this to be complete in approximately 30 minutes.

For the final 10%, access to the portal or API may be fully unavailable. We appreciate your patience while we squash the last bug.

Our databases are currently about 80% fully resyncronized. We expect this to be complete in approximately 45 minutes.

Our databases are currently about 50% fully resyncronized. We expect this to be complete in approximately 1 hour.

We are about 20% complete resyncing all our databases. We expect to be at 100% within another 2 hours, but it may take longer.

We've confirmed there is a problem, we're working to resolve it.

We are still working toward resolution of this issue.

We have identified that the read-only replication systems we use became degraded during our regular backups.

There is still no ETA at this time, but we hope this will be resolved soon.

Our engineers have identified an issue with our databases that is causing a delay in the processing of certain events (like call detail records or portal changes). This will not impact your ability to place or recieve calls.