Resolved

We've now resolved the incident and our read only database is happy and healthy.

Thanks for your patience :)

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Identified

Our team has identified that a non-critical Read only database has experienced a failure. We are in the process of rebuilding this database and will provide an update when it is completed.

Users will experience unusual behavior in our portal and when interacting with newly created records (like CDRs or new Endpoints). This does not impact your ability to place/receive calls.

We expect this issue to be resolved within 2 hours, and hope to resolve it faster than that.

We’re sorry for the inconvenience

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Began at:

Affected components
  • Skyetel API
  • Skyetel Portal