We've now resolved the incident. Thanks for your patience.

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Zendesk has restored our ticket form functionality. Special shout out to Sarah for kicking butt!

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We are working with Zendesk support to have our support ticket submission process restored.

Skyetel made a planned change to our Zendesk account that broke our ability to have multiple ticket forms. Zendesk has confirmed the issue is on their end and is working to resolve this for us.

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We made a change to our Zendesk account that appears to have impacted our ticket creation process. We are working to resolve this now.

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Began at:

Affected components
  • Misc