Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We have deployed a fix that is restoring our Databases to normal loads, and the API and Portal are responding normally. We will keep an eye on everything and post the all clear when the Database has fully recovered.

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Identified

We've confirmed there is a problem with one of Skyetel’s databases and we're working to resolve it.

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Investigating

We are currently investigating reports that Skyetel’s API and UI are experiencing high error rates.

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Began at:

Affected components
  • Skyetel API
  • Skyetel Portal