Ticket Submission Broken

Resolved
Resolved
After 3 hours and 9 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 2 hours and 26 minutes

Zendesk has restored our ticket form functionality. Special shout out to Sarah for kicking butt!

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Identified
After 43 minutes

We are working with Zendesk support to have our support ticket submission process restored.

Skyetel made a planned change to our Zendesk account that broke our ability to have multiple ticket forms. Zendesk has confirmed the issue is on their end and is working to resolve this for us.

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Identified

We made a change to our Zendesk account that appears to have impacted our ticket creation process. We are working to resolve this now.

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Began at:

Affected components
  • Misc