Resolved
Resolved
After 3 hours and 9 minutes

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering
After 2 hours and 26 minutes

Zendesk has restored our ticket form functionality. Special shout out to Sarah for kicking butt!

Avatar for
Identified
After 43 minutes

We are working with Zendesk support to have our support ticket submission process restored.

Skyetel made a planned change to our Zendesk account that broke our ability to have multiple ticket forms. Zendesk has confirmed the issue is on their end and is working to resolve this for us.

Avatar for
Identified

We made a change to our Zendesk account that appears to have impacted our ticket creation process. We are working to resolve this now.

Avatar for
Began at:

Affected components
  • Misc