Issues with Documo Deliverability
We have received the all clear, and our customers are reporting resolution to this incident.
Documo has let us know that a patch has been applied, and they are seeing regular delivery now. Please test your faxes and let us know if you have additional issues.
The Documo team has identified the precise source of this issue and are performing an update in order to resolve this problem. We do not have an ETA, but we are hopeful that this issue will be resolved shortly.
We do not have any additional updates, but we are continuing to work with Documo on this issue.
We have identified the source of the issue as an SDP Negotiation error, and are working with Documo to resolve it. There is no ETA at this time.
Our Team is aware of an issue preventing the completion of faxes to the Documo infrastructure. We are working with Documo to address this issue. In the meantime, you may use the Skyetel vFax service as a temporary work around so that you do not lose faxes. We apologize for the inconvenience, and will have an update shortly.
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