Emergency Database Maintenance

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Austin Rappaport
Recovering

We have applied a series of updates that we believe have restored the database to normal operation. We will leave this status at Recovering until we are able to test the database fully with our ordinary daytime production traffic. We hate disruptions as much as you do... but it looks like 2020 wasn't quite done with us yet. Thanks for your patience as we work through these bugs :)

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Austin Rappaport

We are still working on resolving our database issues. We believe we have identified the cause of the disruption and are deploying a fix accordingly.

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Austin Rappaport
Identified

Our database is acting up again and we are investigating. This will not impact your ability to place & receive calls, but it may hinder your ability to log into our portal, or interact with your Skyetel assets.

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Austin Rappaport
Resolved

The database has been fully rebooted and all is well in Skyetel World. Our apologies for the inconvenience. Have a happy new year :)

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Austin Rappaport
Identified

We are rebooting a core database for emergency maintenance. We expect our Portal to be unavailable for the next few minutes. We're very sorry for the inconvenience. We'll be right back :)

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Austin Rappaport
Began at:

Affected components
  • Skyetel API
  • Skyetel Portal