API and Portal Connectivity Issues

After 3 hours and 49 minutes

We've now resolved the incident. Thanks for your patience.

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After 1 hour and 45 minutes

We are seeing normal activity on our network, but have not received an all clear on AWS issues. We will keep an eye on everything and update you if circumstances change.

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After 10 minutes

We've identified that an AWS region is recovering from a failure that is causing some congestion on our API and UI. AWS indicated full recovery will take about an hour. These connectivity issues will not impact your ability to place or receive calls.

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We are aware of connectivity issues related to our Portal and API and are investigating. We will have an update shortly.

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Began at:

Affected components
  • Skyetel API
  • Skyetel Portal