Service Disruption

Our network has been fully restored, and this incident is now resolved.

We’ve begun restoring our network to full capacity. Updates will follow within an hour.

AWS has reported return to normal. We will wait 20 minutes before bringing our network fully back online.

We are seeing normal call flows at this time, and are operating with 2 of our 4 regions fully disabled. Cheers to quadruple redundancy!

We are also seeing Portal and API access restored at this time. We will provide the next update within 30 minutes.

We have deployed a network change that routes around the impacted AWS regions and are beginning to see restored call flows. We will update this within 15 mins.

AWS is beginning to update their systems: https://status.aws.amazon.com/

More updates will follow within 15 mins.

Initial investigation appears that AWS is having a MASSIVE outage that is impacting more than one region. We are going to make routing adjustments to try and route around the down resources.

We are investigating reports of impaired services on the Skyetel Network. We will update this notice shortly.