Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We are beginning to see a return to normalcy for our Portal & API, but have not received an all clear from AWS. We are marking this as Recovering while we wait to receive the all clear from AWS.

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Updated

For those who want to follow along with AWS, you can track their status here: https://status.aws.amazon.com/

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Identified

We have identified the source of the problem to be AWS’s Lambda service. This will not impact your ability to place and receive calls, but access to our Portal and API will be intermittent.

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Investigating

We are investigating reports that our API and Portal are unavailable. Our call traffic is flowing normally, and we do not suspect malicious behavior on our network at this time.

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Began at:

Affected components
  • Skyetel API
  • Skyetel Portal